Conflict management training

Training on conflict prevention and management in the workplace

Conflict management is an essential skill in any organization. Tensions and disagreements are inevitable when working in a team, but knowing how to manage them effectively is what distinguishes a successful company. Our conflict management training is designed to equip you with the tools you need to prevent and resolve conflict constructively, in order to maintain a harmonious and productive working atmosphere. Whether you're a Manager, a Team Leader, or an employee looking to improve your interpersonal skills, this training will provide you with proven techniques for navigating difficult situations.

🎧 Listen to our podcast: " Managing conflict in a team "

conflict management

Are you a company?

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Are you a company?

Ask us for a quote for customised support

Are you a company?

Ask us for a quote for customised support

What is the content of the Conflict Management course?

Discover our Conflict Management training

Conflict management refers to the set of practices and strategies used to identify, understand and resolve disagreements or tensions that may arise between individuals or groups within an organization. Conflicts can be triggered by personality differences, misunderstandings or incompatible objectives. Our conflict management training course will enable you to understand the different forms of conflict, identify their causes, and implement appropriate solutions to resolve them. By developing these skills, you'll be better equipped to maintain a healthy, collaborative work environment, where every team member can flourish.

The conflict management training is structured around 7 themes:

  • Understanding types of conflict: Identify and analyze the different categories of conflict in the workplace.

  • Conflict prevention: Implement strategies to avoid the emergence of conflicts.

  • Communication techniques: Master non-violent communication and active listening to defuse tensions.

  • Mediation and negotiation: Learn how to use mediation and negotiation to facilitate conflict resolution.

  • Emotional management: Develop skills to manage emotions, both your own and those of others, in conflict situations.

  • Collaborative resolution: Encourage cooperation and the search for collective solutions.

  • Post-conflict follow-up: Ensuring follow-up to avoid the recurrence of conflicts and maintain a good group dynamic.



Objectives

training objectives

 

At the end of this Conflict Management course, you will be able to :

  • Identify the different causes and types of conflict within your organization.
  • Implement effective strategies to prevent the emergence of conflicts.
  • Apply communication and mediation techniques to defuse tensions.
  • Resolve conflicts constructively, finding solutions acceptable to all parties involved.
  • Strengthen team cohesion by transforming conflicts into opportunities for improvement and collaboration.

Who should attend?

Are you a manager, project leader, team leader or anyone involved in conflict management? This course is for you! No prerequisites required.

The course is open to all. Our disability advisor can help you adapt the course to your needs.



Our formulas

At Inéa Conseil, there are 4 formulas described below, and we also develop customized programs according to your needs and budget. The formulas include coaching with an expert, as well as training modules that can be followed face-to-face, on a hybrid basis or completely remotely:

Impulse Pack : 1,150 € offering 1 coaching session and 20 hours of training.
Pack Décollage: €1,950 offering 3 to 5 coaching sessions and 30 hours of training.
Pack Décollage + : €2,950 offering 6 to 8 coaching sessions and 40h of training.
Propulsion Pack: €4,400 offering 12 to 14 coaching sessions and 40 hours of training.

For companies wishing to train their managers in conflict management, we can develop a tailor-made offer. Please contact one of our training consultants to discuss your training project.

When and where can I learn Conflict Management?

Our Conflict Management training sessions are available all year round, as face-to-face courses in Paris and in all regions thanks to our network of expert trainers and coaches, or as hybrid or even 100% distance learning sessions. Depending on the training formula, we offer a variety of resources, including video courses from certified coach-trainers, physical interventions to support your teams, and even personalized sessions with an expert coach.

Contact us for upcoming training dates and locations near you. 



Satisfaction rate

 

training with very high satisfaction and success rates We are recognized by the industry and regarded as indispensable by our customers. This is reflected in our satisfaction rate, particularly among our key account customers, which exceeds 95%.

For this training course, our assessment rate is very positive (very good / excellent) at 93%.
Our Net Promoter Score was 88.

Our customers trust us. So why shouldn't you?

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Why choose Inéa Conseil for your training?

Choose Inéa Conseil means choosing a training organization training organization recognized for its expertise in management and skills development. Since 2008, we have trained over than 2 000 people a year, including employees of major corporations and private individuals. Our innovative teaching methods include video learning and filmed scenarios, guaranteeing an enriching and effective learning experience.

 

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In short, Inéa Conseil is :

  • 16 years of experience: Discover our history.
  • Field studies and case studies.
  • Performance improvement workshops.
  • Individual, results-oriented support with a skills assessment and ongoing training.
  • A host of innovative teaching tools.
  • A "Mon Coach" mobile learning application.
  • Certified distance e-learning sessions, for training at a distance and at your own pace.
  • Face-to-face training courses in Paris and throughout France.

Our guarantees
quality

Our team
of coaches

Our clients testify

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DISABILITY
Accessibility for people with disabilities: online or face-to-face PMR-accessible program. Give us a call so that we can guide you according to your disability.

Olivier Jacob, disability consultant: 0147203146 - contact@ineaconseil.fr

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